In the rush for digitalization, how can FIs, regulators, and businesses safeguard their customers from scams while guaranteeing the convenience of online transactions?

In this podcast, Sasha Slevec, Financial Crime Lead, Australia, Featurespace, discussed with Mike Rourke, Chair of the Financial and FinTech Committee on how fraud and scams work especially in the very fast paced finance and fintech industry. Sasha explained how there is a very thin silver lining between frauds and scams and how one can practice vigilance and awareness to detect them. The speakers also shared how ‘trust’ is the common key factor in how these scammers execute their plans on unsuspecting victims.