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Ask an Expert

With over 100 years of combined experience managing fraud and financial crime, Featurespace’s Market Experts have in depth knowledge of the industry, operations and trends in fraud and AML.


Our Experts

Steve Goddard

Steve Goddard

Fraud Subject Matter Expert

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Steve has worked within the fraud and payment industry for over 18 years, in the banking, travel and retail space. He has worked closely with merchants advising on fraud strategies as well as running operations teams. He has worked with Banks and PSPs globally in product management roles, leading major development initiatives to deliver solutions to external customers.
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David Excell

Founder

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Dave is Featurespace’s Founder, responsible for driving Featurespace’s innovation strategy, and working with our global client base to provide the industry with the very best machine learning technology. After studying at the Australian National University and the University of Cambridge, Featurespace began as a concept and has become the leading enterprise financial crime platform for financial institutions and technology providers. Dave is also a Board member of The Knoble, bringing together networks of financial crime specialists to prevent criminals from using the world’s financial systems to profit from the suffering of others.
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Dr David Sutton

Chief Innovation Officer

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David is responsible for Featurespace's research and innovation program. Prior to joining the company in 2015, David was a Research Associate in observational cosmology at the Kavli Institute for Cosmology in the University of Cambridge, where he developed algorithms to study the Cosmic Microwave Background.
Paul-Evans

Paul Evans

Fraud Subject Matter Expert

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Paul has worked in Banking since completing his Computer Science degree nearly 20 years ago and 18 of those years have been within Fraud teams. He has worked across the channels, products and their related systems, such as Retail and Commercial for Plastics and Non Plastics whilst also leading both analytics and project teams. The last 5 years has been focussed on introducing new instances of machine learning fraud detection systems for Lloyds Banking Group on Non Plastic channels, including Open Banking.
Chris Dorrington

Chris Dorrington

Fraud Subject Matter Expert

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Chris has been working in Fraud and Financial Crime within Retail Banking for the past 16 years with a variety of roles at Tier 1 and Tier 2 UK Banks. Chris has spent the past 8 years working at Metro Bank helping to design out and build out their Fraud Operations and Strategy across all channels and also delivered a new ACS to achieve PSD2 compliance whilst utilising both ARIC and Foresight to provide risk assessment. Prior to that, Chris worked at HSBC within Fraud investigations and Fraud Policy.
Douglas Russell

Douglas Russell

Head of Cloud Ops

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Douglas is the head of development and operation of Featurespace’s Software as a Service (SaaS) platform, using cloud technology to deliver Featurespace’s ARIC Risk Hub as a service. Douglas loves a challenge and under his leadership, his team have enabled SaaS at Featurespace to grow to be a major part of the business. He is constantly looking to improve our product both within and without his team. His background is primarily in applying computer science and software engineering in the life sciences, such as developing microscopy data management solutions at Harvard Medical School and the University of Oxford. He has consistently been a leader in both academia and industry, driven to innovate novel solutions.
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Gavin Coull

Fraud Subject Matter Expert

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Gavin has had an extensive career in the UK banking industry, spanning over 35 years between Royal Bank of Scotland, Virgin Money and NatWest and has spent around 20 years of that focussing on customer security and fraud prevention. He built and led a global e-crime team, has developed bank-wide fraud prevention strategies and managed major transformation programmes. As a customer and advocate of the Featurespace ARIC Risk Hub solution, he moved to be part of the Subject Matter Expert team at Featurespace with a focus on payment fraud and scams.
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Oswaldo de Gracia

Fraud Subject Matter Expert

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Oswaldo has more than 15 years' experience working on fraud prevention for Financial Institutions, having developed most of his career within a leading Spanish Bank. He has held several operational and analytical roles involving fraud prevention strategy definition and operational team management in Spain and the USA. After several years, he went on to work as a consultant performing activities in Spain and LATAM. Having joined Featurespace in 2022 as a Fraud Subject Matter Expert, Oswaldo applies his extensive industry knowledge and experience by supporting several teams across Featurespace's organization including Implementation and Post-implementation teams, as well as contributing to product development by representing the customer & industry's vision.