Cambridge, UK

Cloud Engineer

The Opportunity

Reporting to the AWS Infrastructure Lead this role is an opportunity to work in the growing SaaS/Cloud Team in our Cambridge office, who are responsible for the operation of Featurespace’s SaaS based ARIC solution.

In this position you will take on new initiatives to run, enhance, and scale our infrastructure in an exciting and fast-growing business and will be part of a team that runs and maintains our cloud-based solution for customers who critically depend on our ARIC service.

Day to Day

  • Hands-on deployment of the customer’s solutions on our cloud platform
  • The monitoring and proactive management of our service
  • Collaboration with colleagues to automate platform support, processes, standards and tools
  • Ensure all solutions are properly logging, monitored, and instrumented
  • Our customers depend on our service, so you’ll be part of a team focussed on service uptime and high availability
  • Contribute to design discussions to ensure solutions are designed for a successful deployment, security, and high availability in the cloud
  • Write and maintain code for automating the creation of scalable, resilient systems, infrastructure, and platform services
  • Implement and test data backup and recovery and disaster recovery procedures
  • Write and maintain clear, concise documentation, runbooks, and operational standards including infrastructure diagrams
  • Troubleshoot and resolve complex issues in development, test, and production environments
Apply for job

Meet Rosanna, Senior Implementation Engineer at Featurespace

Check out Rosanna’s blog to see what life at Featurespace is really like!

Read Rosanna's blog

About you

  • Bachelor’s degree in a related field (Business / Computer Science preferred) or equivalent experience
  • Experience with Amazon Web Services (AWS) in particular the EC2 services and AWS monitoring tools such as GuardDuty
  • Strong experience with Linux, shell scripting, and command-line tools
  • Proficient in at least one scripting language, ideally Python
  • Prior experience using automation tools (Terraform, Ansible and/or Salt)
  • An understanding of immutable infrastructure and infrastructure as code concepts
  • Familiarity with Dockers and Kubernetes or related orchestration technologies including awareness or experience of containerisation in AWS (EKS, ECS)
  •  Knowledge of IP networking, VPN’s, DNS, load balancing, and firewalling
  • Familiarity with any of the following software: Apache storm, Kafka, Zookeeper, MongoDB, Mongo DB OpsManager, and Elastic Search
  • Strong verbal & written communication skills and demonstrated ability to collaborate across teams and organizations
  • Experience in a technical support role is an advantage as is availability for after-hours support

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Ability to communicate well internally and with customers
  • Must enjoy working in a team of like-minded and intelligent people to solve complex problems
  • Ability to adapt and stretch capabilities and skills to meet the business needs of a fast-growing technology firm
  • Curious with a passion for learning and career progression
  • A focus on personal achievement and responsibility
  • Able to solve complex problems and successfully manage ambiguity and unexpected change
  • Passion to learn new skills and technologies
  • Attention to detail, excellence and quality
  • Enthusiasm and an open mindset


And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.

Collage 2

Meet the people behind our technology: their work, research and passions.