Cambridge, UK

CloudOps Lead

The Opportunity

Featurespace are looking for a CloudOps Team Lead to lead the team responsible for the operation of the Featurespace Cloud-based ARIC solution, to be based in our Cambridge office.

In this position, you will take on new initiatives to run, enhance, and scale our infrastructure in a fast-growing business.

The ideal candidate needs to be experienced enough to lead a technical team and technical enough to be hands-on with the technology stack, to be able to solve complex complications or develop innovative ways to solve technical problems.

Day to Day


  • Build, deploy, and manage customer-facing infrastructure and services
  • Design infrastructure with security as a key objective, and work to improve security of existing services
  • Ensure appropriate availability, reliability, and recoverability of services
  • Optimise workflows through automation
  • Seek efficiencies through tracking and management of costs
  • Work closely with the Cybersecurity team to implement all required technology, systems, processes
  • Write and maintain clear and concise documentation, runbooks, and operational standards including infrastructure diagrams
  • Test data backup and recovery and disaster recovery procedures


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About you

We are looking for people with the following:

  • Strong experience providing hands-on technical expertise designing, deploying, securing, and optimising cloud-based services in a production setting
  • Practical knowledge of cloud infrastructure principles (load balancing, high availability, AMI customisation, access control and routing) on AWS
  • Strong reporting expertise in AWS billing
  • Expertise in Python development using BOTO and various APIs
  • Experience leading and inspiring a team environment with a culture of open communication and collaboration
  • Experience with configuration management tools such as Terraform, Ansible, and SaltStack
  • Ability to adapt and stretch to meet the business needs of a fast-growing technology company
  • Excellent problem-solving skills and able to articulate complex problems clearly and concisely
  • Keen to investigate new tools and approaches to solving long standing and new issues


Good to haves include:

  • Experience collaborating with cyber security teams to implement all required technology, systems, and processes to maintain security standards
  • Service management experience such as providing metrics, analytics, reporting, and incident management
  • Experience delivering services and resources reliably and without downtime
  • Experience securing connectivity between, into, and out of cloud services
  • Experience of source code management with tools such as Git or Gitlab
  • Enjoy working with a large variety of services and technologies
  • Happy working as a team to solve problems collaboratively enabling knowledge sharing and personal development
  • Awareness of other cloud services such as Azure/GCP
  • Knowledge of at least one of the following security standards PCI-DSS, SOC2 or ISO27001:2013


Nice to haves include:

  • Bachelor’s degree in a related field (Business / Computer Science preferred) or equivalent experience – AWS Sysop/Developer/Solution architect associate/professional desired
  • Knowledge of common patterns to host applications (Kubernetes, Docker)
  • Knowledge of secrets management preferably with Hashicorp vault

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • A focus on personal and team achievement and responsibility
  • Strong communicator with excellent interpersonal skills
  • Able to solve complex problems and successfully manage ambiguity and unexpected change
  • Passion to learn new skills and technologies
  • Attention to detail, excellence, and quality
  • Enthusiasm and an open mindset


And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 3rd Floor, Broers Building, Hauser Forum, 21 JJ Thomson Avenue, Cambridge CB3 0FA

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.

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