Cambridge, UK

Content Engineer

The Opportunity

With the creation of a new delivery function, we are looking for a Content Engineer to join our Cambridge office, who has an outgoing personality and a passion for quality and readability in their created works.

As a content engineer, you will report to our Head of Standardized Product. You will work with other members of the Standardized Product team, as well as a broad range of other internal stakeholders from across the data science, commercial, engineering, delivery and marketing teams to pull together knowledge and content to create a package of internal and customer-facing documentation with a consistent style and voice.

Crucially, this role requires the ability to understand complex technical topics. The mark of a great candidate will be their ability to transform complex concepts into concise, readable forms, as well as their ability to build the relationships with others so that they can access as much knowledge as possible which isn’t currently documented.

Day to Day

  • Work closely with other members of the Standardized Product team, including data scientists and implementation engineers, to build out a body of work which represents everything that is required to fully-inform all potential internal and external parties
  • Create and execute methods to maintain the quality and accuracy of all documents, as well as methods to broadcast changes to the appropriate teams
  • Work with Product Managers from the wider Product team to fully understand the value each Featurespace solution offers to our customers
  • Identify the gaps in our current documentation coverage and lead the effort the improve what came before
  • Help to build documentation standards from within the team, focusing on the customer-first values of Featurespace
Apply for job

Meet Lucy, Head of Data Science Operations at Featurespace

Check out Lucy’s blog to see what life at Featurespace is really like!

Read Lucy's blog

About you

  • Experienced content engineer, with experience working in a small or rapidly expanding company, or a desire to do so
  • Excellent command of written English, able to write in a clear and engaging way without sacrificing technical accuracy
  • Ability to communicate complex concepts to a range of audiences with clarity and precision

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Passion for quality
  • People-centric work habits, with an interest in building relationships with key stakeholders
  • Self-starter and able to work from own initiative with sound judgement and clear decision-making attributes
  • Attention to detail, particularly when it comes to grammar, syntax, and writing style
  • Flexible and pragmatic approach

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are only able to accept applications from people who are already eligible to work in the UK.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.