Fraud & Financial Crime SME, US

The Opportunity

We are looking for an experienced Fraud & Financial Crime Subject Matter Expert (SME) to join our business to successfully build and grow our Featurepace reputation. Reporting to Senior Management you will be bridging the gap between external clients and internal teams to drive product strategy, propose platform developments (through your analysis and knowledge of the Fraud & Financial Crime market), solving problem statements relating to Fraud & Financial Crime, and representing Featurespace across the globe.

This role is US-based with flexibility to visit our different offices and client sites. You will work across multiple industries, with a focus on banking/financial services and payments (acquiring).

Day to Day

  • Gathering and analysing industry/business requirements/market position/market coverage/market opportunity
  • Working closely with Product & Delivery to represent the customer requirements, and to deliver new product designs and features to improve the platform
  • Communicating with internal/external customers and Regulators to identify opportunities in the market where our core proposition adds value
  • Assessment of how the platform can be tailored/configured to optimise customers needs; providing feedback and recommendations back to business stakeholders (Product development/Marketing/Delivery)
  • Represent and attend industry events as a Subject Matter Expert, to help drive awareness of Fraud & Financial Crime on how our product can help solve buisness/industry problems
  • Assisting the Commercial team in customer meetings at all levels, and inclusive of working closely with the Pre-Sales team ensuring customer requirements and product “fit” are aligned
  • Work directly with customers late in the sales process and during initial delivery, to map out and understand their current processes, available data and how this applies to our platform and the business problem they are looking to solve
  • Work with clients post implementation to optimise their operations and ensuring they are obtaining maximum benefit from using our solution
  • Using your knowledge of the industry and product to build out collateral that can be used as a guide for customer engagements, thought leadership & training
  • Work with clients on how to measure success criteria for PoCs and strategic projects

You will be given full product training and supported by the business in your future career progression; we are looking for a proactive problem solver with great leadership and communication skills, as there is plenty of opportunity for you to take ownership of your work and deliver real product and business improvement.

Apply now
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About you

Must haves:

  • Proven experience working with the Financial Institutions in Fraud & Financial Crime
  • Deep understanding of Fraud & Financial Crime technology and end to end Fraud & Financial Crime prevention management
  • Strong communication skills (verbal and written) are also essential, as you will be working with various technical and non-technical stakeholders throughout the business
  • Good understanding of Analytics and Analytics management within Fraud & Financial Crime, specifically the use of Machine Learning & AI
  • Experience working alongside commercial, analytical or technical teams
  • Strong presentation skills and ability to present to large audiences and C-level stakeholders
  • Experience working client side either at a bank/financial institution or other payment organisation
  • Strong ability to engage with different roles in the internal business such as sales, accounts, technical, industry experts, regulators

This is an exciting opportunity to help drive the direction of our business – there is lots of opportunity to utilise your industry/sector knowledge as well as learn from an established team who are genuinely passionate about what they do!

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enjoys working in a team of like-minded and intelligent people to solve complex problems
  • A passion to expand your repertoire of knowledge
  • A focus on personal achievement and responsibilities
  • Rigorous attention to detail, both in your communication and your desire to deliver high-quality output
  • Enthusiasm for leading, and educating colleagues and customers on Fraud and Financial Crime
  • A passion to work for one of the fastest growing fraud prevention technologies in the world
  • Willingness to travel, both local and abroad

And most importantly, a small-company attitude: willingness to adapt to a variable role, and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.

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