Atlanta or Remote, US

Functional Consultant (Spanish Speaking)

The Opportunity

Featurespace is looking for an enthusiastic, Spanish speaking Functional Consultant to join our Delivery team, working in our Atlanta office orremotely in the US. This role requires a high degree of proficiency in both Spanish and English and we would invite you to submit your application in English, or in both languages.  Candidates must already hold the right to work in the United States for our company – sponsorship is not available for this position.

In your role as Functional Consultant you will help us achieve our goals and delivery success on behalf of our customers by:

  • Representing the customer and Featurespace in multi-lingual projects
  • The elicitation of customer journeys and capture of requirements during customer project implementations, ensuring that they are reflected within our tailored ARIC Risk Hub solutions
  • Defining the bespoke customer data schemas that form the foundation of the customers implementation based on their existing or new event flows enabling a user interface and reporting solution that fits each customers requirement

Day to Day

  • Working directly with customers (internal and external) during a project delivery to gain detailed understanding of the customer, system, process and data. Leading workshops and ensuring that their requirements are fully extracted, captured and understood by the Featurespace internal delivery teams, and incorporated to deliver an optimal ARIC solution
  • Responsibility for creating functional solution design, requirements traceability, user and process flow documentation
  • Holding a solid understanding of how the ARIC platform functionalities work in conjunction with the product solutions, including constraints, limitations and best practices and using this to guide customers in integrating their data and tailoring the platform configurations to suit their needs
  • Communicating with internal/external customers providing feedback and recommendations back to business stakeholders (SME’s/Product Management/Marketing/Delivery)
  • Partaking in and contributing to product development working groups, working alongside SMEs, product and UI teams to represent the customer desires/wishes and identify opportunities to design features that improve the platform offering
  • Support project delivery teams to land projects successfully. Providing strong business analysis, process and technical understanding to the team
  • Providing detailed analysis to support opportunity and commercial proposition
Apply now

Meet Lucy, Director of Analytics at Featurespace

Check out Lucy’s blog to see what life at Featurespace is really like!

Read Lucy's blog

About you

Must haves:

  • Excellent written and verbal communication in both Spanish and English
  • Considerable experience of delivering large software implementation projects
  • Strong understanding of business analysis techniques and project delivery methodologies
  • Must possess the capability to understand, elicit and capture detailed technical and functional requirements and communicate these at a level appropriate to the audience
  • Proven ability to engage with different roles within the internal business such as sales, SME, technical and implementations as well as external customers
  • Willingness to get stuck in and support your fellow Functional Consultant team members and Featurespace colleagues
  • Good understanding of data analysis and API structures, with some experience of or exposure to both desirable
  • Strong project management and organisation skills
  • Ability to meet deadlines and work under pressure
  • Background or interest in fraud and financial crime

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic, with a can-do attitude
  • Great teamwork
  • Adaptability
  • Professional
  • Go the extra mile
  • A passion to work for one of the fastest growing fraud prevention technologies in the world

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are only able to accept applications from people who are already eligible to work in the US for our company . Sponsorship is not available for this role.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.