Atlanta, GA

Functional Consultant

The Opportunity

We are looking for a knowledgeable and energetic Functional Consultant to join our ever-growing Product Delivery function here at Featurespace, to be based out of our Atlanta office.

Our Functional Consultants help us achieve our goals and deliver success on behalf of our customers by being responsible for the elicitation of customer journeys and capture of requirements during customer project implementations, ensuring that they are reflected within our tailored ARIC Risk Hub solutions. They are also responsible for defining and building Business Intelligence solutions and their underlying data structures, based on a customer’s individual product requirements and standard or bespoke event flows.

Day to Day

  • Working directly with customers (internal and external) during a project delivery to gain detailed understanding of the customer, system, process and data
  • Leading workshops and ensuring that the requirements are fully extracted, captured and understood by the Featurespace internal delivery teams, and incorporated to deliver an optimal ARIC solution
  • Responsible for creating functional solution design, requirements traceability, user and process flow documentation
  • Building a strong technical and product understanding of the ARIC platform and using this to guide customers in how the platform configurations can be tailored to suit their needs
  • Communicating with internal/external customers providing feedback and recommendations back to business stakeholders (SME’s/Product Management/Marketing/Delivery)
  • Partaking in and contributing to product development working groups, working alongside SMEs, Product, and UI teams to represent the customer desires/wishes and identify opportunities to design features that improve the platform offering
  • Support project delivery teams to land projects successfully; providing strong business analysis, process and technical understanding to the team
  • Providing detailed analysis to support opportunity and commercial proposition
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Meet Lucy, Head of Data Science Operations at Featurespace

Check out Lucy’s blog to see what life at Featurespace is really like!

Read Lucy's blog

About you

 

  • Considerable experience of delivering large software implementation projects to the Financial Services or payments industry
  • Experience with Risk, Fraud, or Financial Crime
  • Strong understanding of business analysis techniques and project delivery methodologies
  • Must possess the capability to understand, elicit and capture detailed technical and functional requirements and communicate these at a level appropriate to the audience
  • Proven ability to engage with different roles within the internal business such as sales, SME, technical and implementations as well as external customers
  • Willingness to get stuck in and support your fellow Product Delivery team members and Featurespace colleagues
  • Good understanding of data analysis and API structures, with some experience of Tableau and SQL desirable
  • Strong in project management and organisation skills
  • Ability to meet deadlines and work under pressure
  • Excellent written and verbal communication skills are required
  • Fluency in Spanish would be great to have

 

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic, with a can-do attitude
  • Great teamwork skills
  • Adaptability
  • Professional
  • Goes the extra mile
  • A passion to work for one of the fastest growing fraud prevention technologies in the world

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note:

Applicants must be currently authorized to work in the United States for any employer

No sponsorship is available for this position.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 3rd Floor, Broers Building, Hauser Forum, 21 JJ Thomson Avenue, Cambridge CB3 0FA

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.