Cambridge, UK

Graphic Designer

Marketing at Featurespace

Featurespace operates in the fraud prevention and AML markets, which are both characterised by specialised industry jargon and acronyms. Meanwhile, fraudsters and money launders are continuously changing and employing increasingly sophisticated strategies.
Featurespace must ensure customers fully understand the challenges they face, before we can convince them that we are the company to help solve them.

Featurespace designs, builds, and sells software for detecting and preventing fraud and financial crime. Our primary customers are financial institutions, such as banks and payment processors. Our software is powered by advanced data science and machine learning techniques, that require an effective method to illustrate how it works and what sets it apart from the competition. To address this, Featurespace relies heavily on graphic visualisations of our technology, our solutions, and the results to educate our customers – and ultimately to drive sales.

In recent years, fraud analytics has proven to be more effective than traditional fraud detection methods. Featurespace needs sophisticated messaging and visualizations to cut through the noise to:

  • Educate customers on the changing nature of financial crime.
  • Educate customers by visualising complex ideas.
  • Differentiate ourselves from the competition.

The Opportunity

We are looking for an exceptional individual to join our vibrant Marketing team as a Graphic Designer to be based in our Cambridge office.

As a Graphic Designer at Featurespace, you’ll be working with existing stakeholders to produce a compelling story that illustrates:

  • Our differentiators: “How are we different?”
  • Our USPs and competitive advantages: “Why are we better?”

Bringing to life complex ideas visually in a way that customers can understand, for example – How does a machine learning model work?, you’ll be the dedicated in-house expert that manages our growing design and graphic needs by:

  • Coordinating the building of collateral in different forms, languages, and styles
  • Providing appropriate marketing support to our partner resellers
  • Acting as a company-wide, shared resource

Day to Day

As part of the Marketing team and in combination with the Product Operations team, the Graphic Designer is responsible for:

  • Create high quality assets including website components, customer emails, paid social adverts, organic social posts.
  • Ensure that all represent Featurepace’s values and personality and answers the design brief.
  • Guard the brand, maintaining visual language.
  • Contribute to creating concepts for campaigns including ideation, playbooks, execution, and review.
  • Ensure a consistent, unified brand experience across mediums and channels including film, social media, and advertising.
  • Forge strong cross-functional relationships in Featurespace for a thorough understanding of asset requirements.
  • Take pride in everything you do, from simple art-working to bespoke creations.

Designing and creating campaign assets and collateral:

  • In various formats: slides; results presentations; brochures; fact sheets; website, etc.
  • For various use cases: sales pitches; customer case studies; customer accolades; etc.
  • Responsible for cataloguing, indexing, and filing work on Sharepoint for easy access across the business.
  • Maintaining version control and updates as the business grows and data points and messages change.
  • Designing various graphics i.e. social media and website, banners, and flyers.

Building animations:

  • In addition to static collateral, build animations to augment or replace the existing animations in PowerPoint.
  • Ensure consistency across all sales collateral, in terms of:
    • Clean and attractive design
    • Clear and consistent messaging
    • Universal branding

Solidifying brand guidelines and enforcing adherence across the organization.

Transition to producing distinct types of presentation depending on its purpose and audience:

  • Differentiate between:
    • Detailed presentations that are intended to be to be read in-depth, either converted to PDF or printed and bound.
    • ‘Traditional’ PowerPoint slides that support a person making a presentation.
      e.g., slides that follow the ’10/20/30 rule of PowerPoint.’
  • Provide training and templates:
    • Aiming to make it possible for other Featurespace employees to produce collateral of the same high standard and consistency.

To be accountable for the delivery of design concepts, production of wireframes and graphical assets.

“User Experience advocate”, ensuring all digital solutions are designed with the user in mind.

Apply now

Meet Rosanna, Senior Implementation Engineer at Featurespace

Check out Rosanna’s blog to see what life at Featurespace is really like!

Read Rosanna's blog

About you

Must haves

Design:

  • Expert in Powerpoint and Adobe Design Suite (Photoshop, InDesign and Illustrator) able to animate, edit and design to deliver high quality collateral with speed and accuracy.

Communication: 

  • Ability to tell a compelling story with visuals and words.
  • Ability to engage audiences and instill credibility.
  • Ability to work with both commercial and technical teams.
  • Good understanding of latest trends and techniques and their commercial value.

Creativity:

  • Exceptional creativity and innovation.
  • Effective story telling demonstrable using storyboard or mood boards.

Great to haves

  • Video editing/creation skills using Adobe Premier Pro and After Effects.
  • Ability to comment on or influence Product User Experience User Interface.

Personal Qualities

The work is often challenging and fast paced. As such we are looking for someone who has the following qualities:

  • Problem solving skills – not shy to ask questions to successfully execute a brief.
  • The flexibility to continuously adapt and learn, embracing new ideas and trends.
  • Able to take on board constructive feedback.

 

And most importantly, a small-company attitude: willingness to adapt to a variable role, wearing many different hats from day to day.

As well as competitive salaries, we offer a range of benefits, including flexible working..

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are only able to accept applications from people who are already eligible to work in the UK.

If you have any questions or queries regarding this role, or life at Featurespace, please contact Careers@featurespace.com

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.