Spain, Remote

Head of Analytics & Data Science, Spain and Ibero-America

The Opportunity

As our Head of Analytics & Data Science for the Ibero-America Analytics team, you will be a skilled and influential leader. The team produces industry leading machine learning models and decision systems whose actions protect hundreds of millions of cardholders and accountholders from fraud and financial crime every day across Spain and Ibero-America 

You’ll lead an energetic group that thrive on achieving great customer outcomes every day. They are empowered to produce the best results for our customers and motivated by the opportunity to level up the fraud detection systems in the region.  

As Featurespace continues to grow worldwide, this position will see you significantly grow the high-performing Ibero-Americas Analytics team during an exciting period of expansion in the region. Away from leading the team and managing customer delivery work, you’ll guide new commercial opportunities towards signature and contribute valuable insight towards the next generation of our fraud and financial crime prevention products.  

You will have built then deployed machine-learning models and complex data driven systems in high pressure, business-critical contexts so are well versed in the software engineering and ML Ops practices required to achieve this at scale. Beyond the technology, we’re looking for someone who is comfortable consulting directly with customers to shape their problems into defined solutions and can gracefully lead and manage a team of managers and individuals. 

The role can be based remotely in Spain, with regular travel to our regional office in Madrid.  This role requires a high degree of proficiency in both Spanish and English and we would invite you to submit your application in English.

Day to Day

It can be hard to know accurately what you’ll be doing day to day from a job description that’s why we’re telling you exactly what your team does! 

In a nutshell, we provide our customers with an analytics execution platform which responds in real-time to stop transaction and payment fraud in its tracks. The platform also has an important second function; it enables their fraud and risk operations teams to review high risk and suspicious activities identified by their analytics, orchestrate communication with their account and cardholders as well as reporting on the effectiveness of those analytics and operations.  

There are three key tasks for the Ibero-America Analytics team:  

  1. System integration: No analytics execution platform is better than its data integration or customer specific configuration! Our Analytics team work closely with the customer during the system integration to ensure high-quality data is integrated and that the ARIC system is correctly configured to meet the fraud detection demands on the customer.  
  2. Analytics and risk strategy consultancy: No analytics execution platform supplied by high-quality, clean data is better than the specific analytics that it runs! Our team work extremely closely with customer fraud and risk strategy teams to ensure that the analytics that our systems run produce industry-leading fraud detection outcomes. We do this by supporting and teaching our customers to use our system effectively but also lending our experience from across the industry and querying data sent to the platform to further optimise the analytics.
  3. Data science: Featurespace’s machine learning models are one of the most attractive propositions to our customers! The final piece in the triad of team activities is the configuration of machine learning models from the rich datasets our customers possess.  

As our  Head of Analytics for Ibero America, you will support your team through achieving outstanding results on behalf of our customers by: 

  • Managing the quality of output of the Analytics team in Ibero Americas   
  • Developing and coaching the team to have a culture of high performance, especially around quality of customer relationships, and constant and consistent experimentation to drive improvement 
  • Creating a regional team structure with good processes for all the major team functions where appropriate collaborating within the global Analytics function to establish these: recruitment, on-boarding, equipment requisition, learning and development, prioritisation, knowledge sharing 
  • Providing the team a broader view of the business than just Analytics, understanding the perspective of customers and other departments and being able to influence external organisations 
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DS team

Analytics & Data Science at Featurespace

Find out what it’s like to be part of the team!

About you

Must haves

  • Strong, clear, concise written and verbal communication skills in both Spanish and English
  • Experience of successfully leading a talented and high-performing Analytics or Data Science team, with a passion for managing people and solving organizational challenges
  • A willingness to share expertise to help grow the people the people around you
  • Commitment to satisfying customer’s requirements by producing class leading analytics
  • Experience leading the deployment of machine learning models into high throughput, real-time prediction contexts
  • Extensive commercial experience implementing statistical models and analytical algorithms in software
  • Ability to lead system architecture/design discussions from an analytical and business impact perspective

Great to haves

  • Subject matter expertise in the banking and payments industry
  • A track record in developing future leaders from within your organisation
  • Experience managing geographically disperse or remote teams
  • Ph.D. or other postgraduate level qualification with good mathematical background and knowledge of statistics 

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Please note:

Applicants must be currently authorized to work in Spain

No sponsorship is available for this position

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.