London, UK

Implementation Engineer

The Opportunity

Featurespace is looking for an outstanding Implementation Engineer to join our Speedy Product Delivery (SPD) team in our Cambridge office.

In your role as Implementation Engineer you will help us achieve our goals and deliver success on behalf of our customers by working with both Product Management and various delivery teams to understand the key ways in which ARIC provides value to customers, and designing processes and systems to allow delivery teams to implement configurations of ARIC as simply as possible.

Day to Day

  • Building out configurations which describe ARIC solutions
  • Making decisions about the range of advanced configurations and the ways in which they can be packaged up to solve common customer problems
  • Working within SPD and with the Engineering team to build out comprehensive testing systems to ensure that every install works as expected
  • Designing and writing test cases to ensure the quality of code delivered to customers
  • Thinking about different ways in which we can make the customer’s experience of an ARIC delivery as simple and straightforward as possible
  • Working with the Rapid Deployment team to make sure that the configuration and the tooling work together with as little maintenance as possible
  • Working with the embedded Content Engineering team to make sure that all internal and external documentation is both complete and easy to read and understand
  • Thinking and prioritizing work based both on maximizing current value, but also in terms of future strategic initiatives occurring within the business
Apply now

Meet Lucy, Director of Analytics at Featurespace

Check out Lucy’s blog to see what life at Featurespace is really like!

Read Lucy's blog

About you

Must haves:

  • Strong academic background in a relevant discipline, e.g. Computer Science, Physics, Mathematics, Engineering.
  • Experience with working in a Linux environment
  • Experience of involvement in multiple concurrent projects.
  • Experience in a customer facing role in the tech industry
  • Strong communication skills, including the ability to explain technical concepts to a range of different audiences – from highly technical to non-technical business owners
  • A customer-centric vision of continuous improvement to the Featurespace install process

 

Good to haves:

  • Strong experience with shell scripting (Bash preferred)
  • Familiarity with web services (e.g. REST), and associated components (e.g. JSON)
  • Experience of working with distributed systems (e.g. Apache Zookeeper, Apache Kafka)
  • Experience with deploying software in cloud-based environments (e.g. AWS)
  • Experience writing production-quality code (Python or Java preferred)
  • Experience with database architecture and scripting (e.g. SQL or MongoDB)
  • Experience with source control (e.g. Gitlab)
  • Familiarity with DevOps and software testing concepts (e.g. continuous integration, test-driven-development)
  • PhD in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Commitment to delivering success on behalf of our customers
  • Enthusiasm to grow and develop your career in a fast-paced company
  • Passion for teamwork in a high-performance group

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are only able to accept applications from people who are already eligible to work in the UK.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.