Remote, USA

Implementation Engineer (Weekend Work)

The Opportunity

We are looking for an exceptional individual to join our vibrant and growing Delivery team as an Implementation Engineer, to be based remotely in the US or in our Atlanta, GA office. Whilst the preference would be for someone to be based close to our office in Atlanta to be able to collaborate with the team based there, we are happily considering remote candidates with the right skill set.

This particular role on the Implementation Engineering team will be to cover the Thursday to Monday out of hours shift on a 4 on 3 off basis.

Implementation Engineers here at Featurespace will work with both our internal teams and customers in order to develop and deliver of our award-winning ARIC platform.

The role requires both strong technical and communication skills, in order to understand and explain the complexities of our software for customers. Prior experience in software delivery or interface development is beneficial, but not essential.

Day to Day

  • Managing the end-to-end deployment and configuration of our award-winning ARIC platform, on-premise or hosted in the cloud
  • Mentoring and training more junior colleagues, both in the context of deployment projects and code reviews
  • Configuring and testing integration of customers’ data sources into the ARIC APIs
  • Assisting in the design and development of customer business rules in the ARIC platform
  • Designing and writing test cases to ensure the quality of code delivered to customers
  • Supporting customers throughout the lifecycle of a deployment, from initial engagement to post-live support and maintenance
  • Assisting with designing and documenting suitable customer solutions using deep understanding of a customer’s core business problem
  • Designing the best way to deploy and configure the ARIC platform to meet customer needs, identifying custom and repeatable changes that this would produce
  • Developing plugin modules e.g. for data ingestion or transformation
  • Working closely with development, data science and QA staff to ensure new features are built, tested, and deployed for a customer on time
    Occasionally travelling on-site to a customer’s environment – US or abroad
Apply now

Meet Rosanna, Senior Implementation Engineer at Featurespace

Check out Rosanna’s blog to see what life at Featurespace is really like!

Read Rosanna's blog

About you

Required skills:

  • Happy to work the out of hours shift covering Thursday – Monday on a 4 on 3 off basis
  • Strong academic background in a relevant discipline, e.g. Computer Science, Physics, Mathematics, Engineering
  • Experience with working in a Linux environment
  • Experience of involvement in multiple concurrent projects
  • Experience in a customer facing role in the tech industry
  • Strong communication skills, including the ability to explain technical concepts to a range of different audiences – from highly technical to non-technical business owners

 

Desired skills:

  • Strong experience with shell scripting (Bash preferred)
  • Familiarity with web services (e.g. REST), and associated components (e.g. JSON)
  • Experience of working with distributed systems (e.g. Apache Zookeeper, Apache Kafka)
  • Experience with deploying software in cloud-based environments (e.g. AWS)
  • Experience writing production-quality code (Python or Java preferred)
  • Experience with database architecture and scripting (e.g. SQL or MongoDB)
  • Experience with source control (e.g. Gitlab)
  • Familiarity with DevOps and software testing concepts (e.g. continuous integration, test-driven-development)

Personal Qualities

The work is often challenging and fast paced. As such we are looking for someone who has the following qualities:

  • Enjoys working in a team of like-minded and intelligent people to solve complex problems
  • A passion to expand your repertoire of technical experience
  • A focus on personal achievement and responsibilities
  • Rigorous attention to detail, both in your communication and your desire to deliver high-quality software
  • Enthusiasm for leading implementation project teams and mentoring more junior colleagues
  • A passion to work for one of the fastest growing fraud prevention technologies in the world

 

And most importantly, a small-company attitude: willingness to adapt to a variable role, wearing many different hats from day to day.

As well as competitive salaries, we offer a range of benefits, including flexible working..

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: Applicants must be currently authorized to work in the United States for any employer – No sponsorship is available for this position

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.