Cambridge, UK

IT Licence and Asset Manager

The Opportunity

In your role as a IT Licence and Asset Manager for the Service Desk Team, you will help us achieve our goals and deliver success on behalf of our customers by being responsible for all software and hardware asset management activities, with regular on-site work at the Cambridge office.

Reporting to the Service Desk Manager, you’ll work with business units to ensure all business applications (SaaS, Microsoft, Linux, Open Source) and IT hardware are inventoried and maintained through standard asset management processes and procurement of assets is in line with business requirements.

Day to Day

  • Understanding business use of existing application estate, working with business teams to proactively identify all licencing agreements including SaaS, Subscription and On Prem applications, reviewing renewal terms, establishing, and maintaining software asset repository
  • Submitting proposals to software renewals, including budgetary approval and financial processes to ensure smooth onboarding of new solutions
  • Working with business teams to identify requirements and assist in adoption of new and existing applications, providing support to end users
  • Documenting process for end-to-end software and hardware provision, including procurement, approvals, licence harvesting, asset storage and disposal
  • Contributing to internal policies regarding appropriate software usage, hardware asset tracking, and enabling security reviews for applications for all business teams and end users
  • Managing hardware and software assets, ensuring assets are available, recorded accurately and disposed or reused in line with internal policy, considering security, compliance, and environmental factors
  • Procurement of all user hardware, ensuring assets are available for onboarding new starters and as replacements, based on specific categorisation of job role
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About you

Must haves

  • Establishing and maintaining software asset repository, including costs and renewal terms, aligning with existing approved software catalogue
  • Understanding of different licencing models, particularly for SaaS based solutions
  • Proactive approach to software management across all business teams
  • Recent experience of Microsoft 365 and Microsoft Windows licencing
  • Understanding of end user hardware and hardware asset management tools to track, update and analyse asset records
  • Financial and Budgetary Experience, submitting proposals
  • Documenting process for software and hardware asset management
  • Contributing to policies such as security reviews for software and hardware inventory policies
  • Identifying and documenting upgrade and functionality available for existing software


Great to haves

  • Experience of ISO 27001 asset management processes and policies
  • Planning for increase in headcount, for both software and hardware assets
  • Basic understanding of standard infrastructure hardware and configuration concepts
  • Working knowledge of the cradle-to-grave purchasing cycle (MOSCOW, ITT, RFP, RFQ, Supplier Negotiation, Stakeholder Management)
  • Awareness of self-service application and OS deployment process

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Adaptable
  • Professional
  • Go the extra mile
  • A passion to work for one of the fastest growing fraud prevention technologies in the world

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.

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