Cambridge, UK

Office Assistant

The Opportunity

As our Office Assistant you will help contribute to Featurespace’s continued success and positive culture by providing a professional, warm welcome to the office, as well as ensuring it is a comfortable, safe and enjoyable workplace for all. This role features a wide range of duties, so will require an organised and proactive individual, who is confident to take ownership, use their initiative and work autonomously to complete varied tasks around the Cambridge office.

You will have frequent interaction with both internal and external visitors, and therefore you will be an approachable and enthusiastic person, with a positive attitude, who is always happy to help. Due to the nature of this position, we require someone to be able to attend the Cambridge office 5 days a week.

Day to Day

Reception Management:

  • Manage the guest checking in process
  • Ensure reception is clean, tidy and guest ready
  • Be on hand to assist team members and visitors with general queries
  • Support with monitoring CCTV and reporting anything of concern to the Facilities Manager
  • Regularly check the Voicemail messages on the main phone line and pass relevant messages onto team members

Hospitality /Kitchen Maintenance:

  • Book & set up Thursday hot lunches and Thursday social drinks for the office
  • Ensure the kitchen is fully stocked, including assisting with putting away the shopping on a daily basis
  • Maintaining a clean and safe environment
  • Support with refreshments/ merchandise for customers or team lunch meetings as required
  • Support with company socials (UK Summer social and Festive social)

Shipping & Post:

  • Assist in arranging local/international collections/deliveries with couriers

New starters & leavers:

  • Assist with sending new starters their equipment, Featurespace merch and anything else they require
  • Co-ordinate equipment collection with all Featurespace leavers

Meeting rooms:

  • Daily morning checks of the meeting rooms to ensure that the space is tidy and equipped with appropriate resources and all IT equipment is working correctly if not, to be reported to IT
  • Checking the meeting room system (Joan) to ensure it continues to work seamlessly
  • Ensure meeting room space is tidy and equipped with appropriate resources and all IT equipment is working correctly throughout the day

Working with the Business Support Team which is a connected team across the global offices to maximise efficiency:

  • To contribute to regular meetings
  • Identify new goals and actions
  • To provide holiday and sickness cover for B.S Team as and when required
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About you

Must haves:

  • Excellent Customer Service skills
  • A proactive approach to completing tasks
  • The ability to take a measured approach to problem solving
  • Experience using IT systems, in particular Microsoft Office

Great to haves:

  • Experience of working on reception within an office environment
  • Qualification in Office Administration
  • First Aid and/or Fire Marshall Training

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.