Cambridge, UK

PMO and Reporting Administrator

The Opportunity

We are looking for a PMO and Reporting Administrator to join our Delivery Operations Team to drive efficiency and ensure the success of our Project Teams in delivering complex customer projects, providing cutting-edge machine learning technology. The role is based in our Cambridge, United Kingdom office where you will work directly with teams in both the USA and UK.

Delivery Operations sit within the wider PMO team who are a collaborative and supportive team of leaders, continually looking for ways to enhance the company and proactively get involved in solving problems. This is an opportunity to use your skills and experience to help us create real change which improves the way we work, ultimately having a positive impact for Featurespace, our people and our customers.

Working with a team that takes pride in providing exceptional customer experience when delivering solutions which have a real business impact, the PMO and Reporting Administrator supports the leadership roles in providing valuable data and information which enables effective decision making across the business. This is a great opportunity to learn how a value-driven PMO organisation works, how to create and drive efficient processes & procedures in a fast paced delivery organisation, how to manipulate and leverage data using SQL or Excel and visualise it with tools like PowerBI and Tableau to create insightful dashboards, and Core Project Management principles, project governance & how to influence change.

Day to Day

  • Creating and maintaining a suite of reports and/or dashboards, both manually and in Power BI, to be used to provide the whole organisation with key information about project delivery
    • Create business reports that provide insight into key data points as requested by delivery leadership
    • Understand the underlying data and it’s sources
    • Regularly examine data reports to locate and resolve mistakes throughout
    • Communicate the results of data analysis in written and verbal form to managers
  • Support the Delivery Operations Team Lead in ensuring the adherence of all Project Managers to processes, frameworks and policies
  • Administering the processes which drive adherence of the delivery organisation to all financial processes and subsequently supporting the Finance org in ensuring accurate and on time billing
  • Providing day to day support to the Project Accountant to collect and manage all required data for effective budget management and forecasting, including collecting data from project managers and maintaining data sources
  • Acting as the primary point of contact for all Project Management tooling, supporting Project Managers and the wider delivery organisation with using, configuring, and troubleshooting Microsoft Project Online, Power BI, and SharePoint
  • Being a key point of contact for all new starters in ramping up on delivery processes, lifecycle, and ways of working
  • Proactively leading efforts to build and maintain a valuable source of all the PMO Knowledge, including lifecycles, processes, tool support, ways of working, and project and portfolio information
  • Tracking portfolio level risks, issues, dependencies, and actions, ensuring mitigation plans are in place and well communicated
  • Providing support to the Delivery Operations Team Lead in day to day resource management activities required for managing data on the demand pipeline, capacity and internal work management processes
Apply for job

As well as competitive salaries, we offer a range of benefits.

About you

  • Exceptional organisational skills with a proven ability for time management in a high pressured ever changing environment
  • The ability to pick new skills up quickly and be someone who can work independently as well as part of a team
  • Negotiation skills to influence and drive others to follow processes
  • Analytical skills that allow for the development of data-driven reports
  • The ability to use Microsoft Excel to create pivot tables, graphs, and charts
  • The ability to ramp up on technologies including Project Online, Power BI and SharePoint in order to be the primary support person of the tools, including making enhancements and providing troubleshooting of issues
  • Excellent communication skills both verbal and written
  • An open mindset with an enthusiasm to solve problems
  • An interest in software development within the Fraud industry

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Passion for delighting customers
  • Integrity, Openness, and Honesty
  • Attention to detail, excellence and quality
  • Focus on personal development, always looking for feedback and opportunities to grow and learn new skills
  • Takes responsibility and accountability
  • Takes pride in delivering on time and to a high quality
  • Enthusiasm and open mindset
  • Friendly, personal and collaborative
  • Looks for success in those around them, not just their own
  • A proactive approach and can-do attitude to work in a changing and flexible environment

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are only able to accept applications from people who are already eligible to work in the UK.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.