Cambridge or London, UK

Principal Product Manager

The Opportunity

As a Principal Product Manager at Featurespace you will help us protect customers around the world from financial fraud and risk through the management and oversight of our product, from conception to end of life of the solutions assigned.

You will act as the owner of the functional and business definition of products, initiatives, and solutions that deliver meaningful reduction in losses and operational efficiency gains, resulting in delightful experiences for our customers whilst aligning with highest priority global business objectives.

You’ll be responsible for providing verbal and written communication to internal stakeholders on the product definition, industry requirements, solution specifications and timelines required, solution-specific roadmaps, marketing materials, and also commercial insights.

This role can be based at either our London or Cambridge offices.

Day to Day

  • Ownership and authorship of our present and future product lines
  • Creation of product specifications and requirements (functional and non-functional), appraising new product ideas inclusive of functionality, marketability, and deliverability of the product or packaging changes
  • Provide product strategy recommendations inclusive of industry, customer, and prospect data and metrics
  • Facilitate product design workshops and meetings, responsible for documenting all inputs and outputs, provide guidance and recommendation on approach to meet the proposed business requirements
  • Perform go-to-market analysis and activities inclusive of appropriate metrics, working in collaboration with other Product Managers, Marketing, Finance, Commercial and Legal as needed
  • Work directly with prospects and existing customers to understand market needs and define product requirements
  • Assess market competition to the product/solution assigned
  • Support and enable Commercial team to grow product market share through the development of product specific sales strategies
  • Partner with clients throughout the financial crime prevention journey to develop product/solution strategy as assigned
  • Partner with internal stakeholders to review assigned product strategy and ensure alignment
  • Ensure product requirements are designed with scalability and long-term vision in mind
  • Lead business and technical discussions with a high level of independence including requirements, customer experience, and security
  • Represent the voice of the customer to internal stakeholders; a natural design thinker that can synthesize requirements into a common set of capabilities, writing very clear, thorough and detailed user stories for complex features and product sets
  • Liaise with other business units, Commercial, Marketing, Delivery, and Engineering  teams to ensure open communication and flawless execution
  • Provide status, action plan, and recommendations to management on an ongoing basis
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Meet Lucy, Head of Data Science Operations at Featurespace

Check out Lucy’s blog to see what life at Featurespace is really like!

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About you

Must haves:

  • Strong business and technical skills with a sound understanding of enterprise financial crime prevention for Fraud and AML risk management systems
  • Excellent communication skills and presence
  • Knowledge of global markets, competitive landscape and related dynamics
  • Ability to think creatively to solve problems with the customer as the central focus
  • Aptitude and comfort to collaborate with engineering teams to build robust, reliable, and scalable financial crime solutions
  • Embrace change and ambiguity in an ecosystem that rapidly evolves
  • An understanding of software development concepts and techniques
  • Highly organised and detail oriented with good writing, verbal, communication skills, people skills and concern for high standards
  • Ability to take on a varied and busy workload with a proven track record for delivery
  • Ambitious and smart; willing to learn and get up to speed quickly
  • Excellent working knowledge of Outlook, MS Word, Excel, PowerPoint, Visio, ProdPad
  • Willingness to travel up to 30%


Great to haves:

  • Knowledge and/or interest in FinTech
  • Previous product management experience
  • Previous experience with fraud and financial crime related products

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic, with a can-do attitude
  • Enjoys teamwork
  • Adaptability
  • Professional
  • Goes the extra mile


And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 3rd Floor, Broers Building, Hauser Forum, 21 JJ Thomson Avenue, Cambridge CB3 0FA

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.

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