Cambridge or London, UK

Product Manager

The Opportunity

As our Product Manager, you will help us achieve our goals and deliver success on behalf of customers by taking ownership of product delivery and ensuring future revenue growth in-line with the delivery of our Strategic Operating Plan. You will represent the voice of the customer within the Product team, designing and adapting operations processes to provide best-in-class customer experience.

This is a hybrid role based in our Cambridge or London office, so you will ideally be comfortable coming into the office once or twice a week. If you’re interested in the role but require more flexibility, please speak to us!

Day to Day

  • Analyse customer, internal needs, and market trends to establish feature priority
  • Work across the Product, Analytic, and Technology organisation to deliver against our company strategy
  • Deliver road map on-time and on-budget, ensuring the roadmaps offer differentiation within the market and drive revenue growth
  • Work with the internal team to establish a roadmap of features, models, and products
  • Assess against competitors, in terms of pricing, innovation, functionality, and user experience
  • Work with Product Owners to maintain and plan the product backlog to ensure expectations and communicate vision, priorities, and progress
  • Oversee the alignment of the product and technical roadmaps towards a target state
  • Help identify and manage operational risks affecting the business and implement appropriate alerting/escalation
  • Design and adapt the operations processes to provide a best-in-class customer experience (measured by NPS) whilst considering cost/value options
  • Act as an evangelist in the market to promote Featurespace’s propositions. In addition (where required) act as a Product Expert supporting our GTM activities
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About you

Must haves:

  • Product Management experience, demonstrable example of owning roadmap and delivery
  • Ability to think creatively, and to drive products and services forward with concepts and ideas
  • Strong written and verbal communication to effectively convey ideas, priorities, and product vision to diverse audiences including stakeholders, development teams, and customers
  • Experience working with SaaS solutions
  • Proven experience of working as part of a team
  • A strong understanding of basic UX approaches
  • Understand, and be able to communicate, technical trade-offs, making sure all stakeholders are on board
  • Knowledge of product life cycles, from conception through to end-of-life

Great to haves:

  • Experience of releasing a new product to market
  • Understanding of Fraud and AML market
  • Awareness of development frameworks
  • Proficiency in agile and scrum methodologies, with a deep understanding of how to effectively apply these principles in a software development environment
  • Experience working with teams in multiple locations
  • Strong organisational skills and attention to detail.
  • Be a creative thinker, always thinking “how can we”

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and a tailored cover letter, and one of the team will get back to you.

Please note:

Applicants must be currently authorized to work in the United States for any employer, as no sponsorship is available for this position.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.