Cambridge, UK

Programme Coordinator

The Opportunity

Here at Featurespace, our Engineering team is continually growing, and so we are on the lookout for a new member of our support team to be based in our Cambridge office, to help keep the department processes running to a high standard.

As a Programme Coordinator for our Engineering Operations team at Featurespace, you’ll be a point of contact within the department, helping to field questions and direct people to the best person to help. You’ll be responsible for administering the long-running Engineering programmes for released and future versions of our product, ARIC. This will require the undertaking of administration and reporting tasks as well as the coordination of activities to ensure those programmes remain on track with commitments.

Our ideal candidate will have a good level of technical understanding, although a technical background isn’t necessary, and will be skilled with Excel. You’ll have strong administration, coordination, and organisational skills and will be look to join a fun and friendly team where you can make a real difference to the Engineering department and the business.

Day to Day

  • Coordinating and reporting on activities across Engineering for our long-running strategic programmes, ensuring our products remain secure and up to date
  • Coordinating and reporting on activities across Engineering for supported released versions of our products to successfully deliver to customers the changes they need in the timescales they require
  • Supporting the record-keeping activities for the releases of our products
  • Supporting the recording and presentation of metrics related to the performance of the processes surrounding release activities
  • Developing productive working relationships with the wider Engineering team as we scale to help them align with our customers’ needs
  • Working closely with our team of engineers and other internal stakeholders, collaborating efforts to successfully deliver our product to our customers

 

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About you

Must-haves:

  • Highly organised and detail-oriented
  • Excellent communication skills, people skills, and concern for high standards
  • Excellent knowledge of MS Office, in particular, strong Excel skills are required
  • Ability to take on a varied and busy workload with a proven track record for delivering
  • Ambitious and smart, willing to learn and get up to speed quickly
  • Proven experience in coordinating and actively managing work
  • Experience working in a software development environment

Great to haves:

  • An understanding of software lifecycles and support
  • An understanding of software security vulnerabilities

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • A willingness to help even on those activities outside your comfort zone
  • A desire to learn
  • A passion to work for one of the fastest growing fraud prevention technologies in the world

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.