Singapore

Senior Implementation Engineer

The Opportunity

Following the tremendous success of Featurespace, our team is expanding globally, and we are looking for experienced Senior Implementation Engineers in Singapore.

The role is one of the first openings in the APAC region, making this an exciting time to join with loads of possibilities for progression as the company continues it’s impressive growth.

Senior Implementation Engineers will work with both our internal teams and customers in order to build and deliver our award-winning ARIC platform, driving to improve and innovate internal processes to further our growth, and acting as technical advisers to colleagues across the department.

The role requires both strong technical and communication skills, as well as solid time- and project-management skills. You will need to quickly gain a deep understanding of the operational complexities of our software, and be able to explain the details to internal and external audiences with a range of technical backgrounds. You must have prior experience in software delivery, while past experience with our core technologies is extremely beneficial, but not essential.

Day to Day

  • End-to-end configuration and deployment of our award-winning ARIC platform, on-premise or hosted in the cloud
  • Configuring and testing integration of customers’ data sources into the ARIC APIs
  • Designing and writing test cases to ensure the quality of code and configuration delivered to customers
  • Supporting customers throughout the lifecycle of a deployment, from initial engagement to post-live support and maintenance
  • Determining the best way to deploy and configure the ARIC platform to meet customer needs, continuously improving technical delivery processes
  • Developing small plugin modules e.g. for data ingestion or transformation
  • Anticipating technical challenges and working collaboratively to overcome them
  • Coaching and training colleagues on deployment and projects best practices and conducting code reviews
  • Acting as a technical escalation point for colleagues
  • Providing commercial estimates for technical changes to deployments
  • Travelling on-site to a customer’s environment – UK or abroad
Apply now

Meet Rosanna, Senior Implementation Engineer at Featurespace

Check out Rosanna’s blog to see what life at Featurespace is really like!

Read Rosanna's blog

About you

Please note: we are looking to accept applications from Singaporeans only for this role. We are not looking to provide any employment passes for this role at this point in time. 

Must haves:

  • Strong academic background in a relevant discipline, e.g. Computer Science, Physics, Mathematics, Engineering, etc.
  • Experience with working in a Linux environment, with familiarity of the commandline
  • Fluent in English, both written and spoken
  • Experience balancing multiple priorities
  • Strong communication skills, including the ability to explain technical concepts to a range of different audiences – from highly technical to non-technical senior stakeholders
  • Familiarity with DevOps and software testing concepts (e.g. continuous integration, test-driven-development)
  • Experience in a customer-facing role deploying enterprise software
  • Experience writing production-quality code or scripting
  • Track record of picking up new technologies quickly

 

Great to haves:

  • Strong experience with shell scripting (Bash preferred)
  • Fluent in Mandarin
  • Experience writing production-quality code (Python or Java preferred)
  • Familiarity with web services (e.g. REST), and associated components (e.g. JSON)
  • Experience of working with distributed systems (e.g. Apache Zookeeper, Apache Kafka)
  • Experience with database architecture and scripting (e.g. SQL or MongoDB)
  • Experience with source control (e.g. Gitlab)

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enjoys working in a team of like-minded and intelligent people to solve complex problems
  • A passion to expand your repertoire of technical experience
  • A focus on personal achievement and responsibilities
  • Rigorous attention to detail, both in your communication and your desire to deliver high-quality software
  • Enthusiasm for leading implementation project teams and mentoring more junior colleagues
  • A passion to work for one of the fastest growing fraud prevention technologies in the world

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are looking to accept applications from Singaporeans only for this role. We are not looking to provide any employment passes for this role at this point in time. 

If you have any questions or queries regarding this role, or life at Featurespace, please contact Careers@featurespace.com

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 3rd Floor, Broers Building, Hauser Forum, 21 JJ Thomson Avenue, Cambridge CB3 0FA

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.