Remote, US

Senior Project Manager

The Opportunity

We are looking for an experienced  Senior Project Manager, to join our PMO team as we provide leadership over complex customer projects delivering cutting-edge machine learning technology.

This is an opportunity to work with a team that takes pride in providing exceptional customer experience when delivering solutions which have a real business impact.  We deliver a range of projects sizes to customers across the finance industry worldwide.

The PMO team are a collaborative and supportive team of leaders, continually looking for ways to enhance the company and proactively get involved in solving problems. This is an opportunity to use your skills and experience to help us make real change which improves the way we work, ultimately having a positive impact for Featurespace, our people and our customers.

This role can be based remotely across the US ideally within EST or CST time zones, with our main office based in Atlanta. There will be occasional travel required to the office and client sites as you build strong trusting relationships, keep our customers delighted with our service ultimately to lead to deployment and go-live of our ARIC Risk Hub.

Day to Day

In this role you will help us achieve our goals and deliver success on behalf of our customers by leading an expert team in delighting the customer throughout the lifetime of their engagement with delivery. Achieving strong project outcomes through effective project governance, driving team and customer collaboration to provide and exceptional customer experience, with realised benefits to both Featurespace and the customer.

You will work directly with a core project team to build the right solution for our customers.

Some of the responsibilities of the Senior Project Manager include:

  • Application of effective Project Management of multiple medium to large implementation projects concurrently for Featurespace customers, ensuring all project objectives are met through delivery of the project as per the customer Contract and Statement of Work (SoW)
  • Provide solid project governance including planning, risk and issue management, budget management, communications, scope and owning contracts and commercials
  • Delight the customer by building trusting relationships, maintain open and honest regular communication, delivering on promises and performing outstanding stakeholder management
  • Lead the project team by setting vision, communicating effectively, providing mentorship and coaching and fostering development opportunities for team members
  • Proactively contribute to the PMO team and Featurespace organisation bringing in your own skills and experience to solve problems, improve processes and develop ideas
  • Occasionally flex into a Programme Management role for some of our larger accounts as is required
  • Utilise existing skills, expertise and initiative to enhance the PMO function and mentor/coach members of the PMO and wider delivery teams
Apply now
Joesph Woodhouse - Director of Cloud

Cloud Powered Digital Transformation – How to overcome legacy technology constraints in financial services

Joseph is the Director of Cloud at Featurespace, where he is responsible for developing the ARIC Risk Hub’s cloud platform and advising customers and prospects on the benefits and risks of cloud based architectures.

Find out more

About you

Must haves

  • A strong track record of successful projects and delighting customers for a range of project types and sizes
  • Extensive experience of software delivery / systems integration projects to external customers through contract; delivering to a Statement of Work and managing change through a Change Request process.
  • Demonstrated ability to handle multiple concurrent projects and prioritise appropriately
  • Good knowledge of PMI, Prince 2 and Agile required in order to both deliver, and flex to customers’ internal approaches
  • Strong proficiency with project management software such as Microsoft Project, as well as other collaborative tools such as SharePoint, Microsoft Office Suite and Slack
  • Be a proven leader, both in a project team as well as the PMO, using own initiative to solve problems and is highly proactive in their approach to their teams and customers
  • Ability to communicate well internally and with customers, adapting fluidly to different audiences – ranging from highly technical personnel to non-technical business owners; and from SMEs to C-Suite
  • Proven track record of learning technical skills quickly and understanding systems and a moderate level to be able to effectively communicate and troubleshoot with project teams and customers
  • Extensive customer-facing experience, and able to build relationships which focus on building trust and delighting our customers
  • Experience working in a vendor relationship, understanding nuances in project management between that and the customer’s internal project management
  • Solid business acumen and understanding of a company’s financial practices and how projects impact/interact with these
  • Knowledge of some Programme Management methodology and ability to apply to delivery. E.g. MSP

Great to haves

  • Some experience of Programme management ideal
  • Previous experience working in the Finance/Fraud industry and a base understanding of core industry knowledge preferred
  • Some project management qualification or accreditation preferred. E.g. PMP, Prince 2 or APMP

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd.,  140 Cambridge Science Park, Milton Road, Cambridge, CB40GF.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.