Remote, UK

Solutions Architect

The Opportunity

In your role asSolutions Architect, you will help us achieve our goals and deliver success on behalf of our customers by owning the solution as the main technical subject matter expert for both the customer and Featurespace delivery team throughout the delivery lifecycle. You’ll ensure that the customer gets what they have contracted for and has been designed, that it is comprehensively tested and implemented successfully in a way that delivers value to their business.

You will apply strong solution expertise as well as a solid understanding of business processes, to design and deliver high quality projects and support our customers in the successful adoption of ARIC. You will be working closely with Project Managers as an integral part of our delivery team on projects across multiple industries, with particular focus on banking, payments, insurance and gaming.

The Solutions Architect role requires strong analytical and problem-solving capabilities, good communication and presentation skills, an ability to deal with changing environments and operate independently, in order to provide the client with world-class service. You will be working on various aspects of the implementation process including requirements gathering, design, configuration and customisation, integration testing, deployment and handover to BAU.

This role can be based remotely across the UK, however living within commutable distance to our Cambridge office is a definite plus!

Day to Day

  • Act as the main technical point of contact and technical SME for the customer and delivery team throughout the delivery lifecycle (i.e. from kick-off to handover to BAU)
  • Gather technical requirements and propose solutions based on client’s needs, balancing best practices, optimal delivery strategy limitations, and an evolving ARIC product
  • Create, maintain and execute low level technical designs while working hand in hand with the project manager and other members of the delivery team
  • Responsible for the creation and execution of a technical implementation plan for the successful delivery of each customer solution from a technology perspective
  • Ensure requirements traceability: that the customer gets what they have contracted for and has been designed, that it is comprehensively tested and implemented successfully in a way that delivers value to their business
  • Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors
  • Provide feedback to product, engineering, architecture and implementation teams to improve outputs based on customer experience
  • Work closely with our Presales, SME and BA teams to understand and clarify the functional requirements of the solution that our customers want
  • Act as technical designer between our commercial and project delivery teams and the customer, considering throughput, latency and security requirements
  • Sizing of architecture and infrastructure for distributed large-scale processing
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About you

Must haves

  • Extensive experience of delivering large software implementation projects, ideally as a systems integrator or technology vendor serving an external customer
  • Have the capability to understand, elicit and capture detailed technical and functional requirements and communicate these at a level appropriate to the audience
  • Broad technology knowledge, with an emphasis on Public and Private cloud computing, with good expertise in Amazon Web Services
  • Experience deploying software systems within heterogeneous environments, including on-premise, public, private, and hybrid cloud environments
  • Strong consultative skills and the ability to communicate well internally and with customers, adapting fluidly to different audiences – ranging from highly technical personnel to non-technical business owners
  • Software engineering experience, understanding of software engineering development processes and lifecycle including software delivery methodologies and best practises
  • Demonstrated ability to think analytically and solve problems creatively
  • Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing
  • Knowledge of one or more programming languages (Java and python preferred) would be a strong advantage
  • Strong project management and organisation skills and the ability to handle multiple concurrent projects and prioritise appropriately

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 140 Cambridge Science Park, Milton Road, Cambridge, CB4 0GF, United Kingdom.

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.

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