Singapore

Solutions Consultant

The Opportunity

Following the tremendous success of Featurespace, our team is expanding globally, and we have an exciting opportunity for a Solutions Consultant in our Singapore office. The successful candidate will join a vibrant and growing team in the APAC region at an exciting time in their development, as the company continues its’ impressive growth.

As a Solutions Consultant, you will be responsible for scoping and designing the best solutions for clients based on our unique ARIC platform. Acting in a lead role between technical and commercial teams and the customer, you’ll provide good quality input to POCs, opportunities and RFXs, including writing proposals, delivering presentations, customised demos, workshops, and scoping sessions, adapting the material and demonstration to suit the audience.

Driving opportunities through the sales stages until internal handover to delivery, you’ll manage expectations and timescales using negotiation skills and stakeholder management to overcome varied challenges to ensure opportunities stay on track, and will build strong relationships with clients. You’ll be seen as a trusted advisor on fraud and risk solutions, and will stay up to date with fraud trends and mechanisms to combat these within the industry, maintaining market awareness of competitors and their capabilities towards an informed pitch.

Alongside attending conferences to represent the company at a stand, presenting and demonstrating the product to assist in lead generation and gathering market intel, you’ll provide enablement, support, and training to the commercial team and follow opportunities through to closure and subsequent delivery.

Day to Day

  • Lead all tasks needed in the sales cycle: ensuring the preparation, execution, and follow-up of customer workshops take place
  • Provide expertise and advise on how to lead meetings based on previous experience – proactively follow up with sales to move deals along
  • Check all tasks within RFPs are complete, answers match the rest of the bid, and it is in a submittable state, escalating any issues in the RFP to the Team Lead
  • Understands the real customer problem in tricky situations and provide alternative approaches
  • Ensuring that customers leave meetings feeling confident in our ability to solve their problem
  • Effectively prepare and present information to senior stakeholders to drive outcomes
  • Resolve any disagreements that occur between the sales support teams and ensure the deal stays on track
  • Heavily involved in areas of training and process within the team – provide insight on team processes and educating other members on newly acquired knowledge
  • Help new starters and more junior team members
Apply now

Meet Rosanna, Senior Implementation Engineer at Featurespace

Check out Rosanna’s blog to see what life at Featurespace is really like!

Read Rosanna's blog

About you

Please note: we are looking to accept applications from Singaporeans only for this role. We are not looking to provide any employment passes for this role at this point in time. 

  • Experience working alongside a commercial or technical team; or experience working client side either at a bank or insurance company
  • Strong academic background (Technology or Scientific degree)
  • Excellent written and verbal communication as well as good presentation skills – proficient English language skills are required
  • Interest in fraud domain and detection strategies
  • Basic understanding of analytical techniques including statistical modelling and Machine Learning
  • Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
  • Strong ability to engage with different roles in the internal business such as sales, accounts, technical, SME’s
  • Prioritising high and changeable workloads towards ensuring internal and external deadlines are met

Personal Qualities

The work is often challenging and fast paced. We are looking for someone who has the following qualities:

  • Enthusiastic
  • Great teamwork
  • Proactive
  • Professional

 

And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

How to apply

If you think you’re a good fit for the role above, we would love to hear from you.

Fill out the short application form, upload your CV and one of the team will get back to you.

Please note: we are looking to accept applications from Singaporeans only for this role. We are not looking to provide any employment passes for this role at this point in time. 

If you have any questions or queries regarding this role, or life at Featurespace, please contact [email protected]

Featurespace Job Application Privacy Notice

Featurespace Ltd., is committed to comply with the General Data Protection Legislation and any implementing legislation (the “Data Protection Legislation”) and will process your Personal Data in accordance with the Data Protection Legislation and information security legislation. Any capitalised terms used in this Privacy Notice shall be given the same definition as in the Data Protection Legislation.

This Privacy Notice sets out the basis on which Featurespace Ltd will process Personal Data relating to job applicants.

The Data Controller is Featurespace Ltd., 3rd Floor, Broers Building, Hauser Forum, 21 JJ Thomson Avenue, Cambridge CB3 0FA

Data refers to both Personal Data and Special Categories of Data. Your job application and the Personal Data held within it will be processed to assess your viability for the stated role. We may also process any information that you provide about your health, for the sole purpose of assessing whether any adjustments may need to be made to the recruitment process to accommodate you . If your application is unsuccessful, Featurespace will retain your Data for 24 months after the end of the recruitment process. Your Personal Data is processed in accordance with our legitimate interests of making sound recruitment decisions. You are under no obligation to provide us with your Personal Data. However without this, we cannot assess your job application. We will only process information about your health for the purpose of making reasonable adjustments to the recruitment process (if applicable), in accordance with our legal obligations. You have the following rights in relation to the processing of your Data: The right to be informed about how your Data is processed. You have the right to object to the processing of your Data based on our legitimate interests as outlined above. The right of access, to your Data and supplementary information relating to our use of your Data. In certain circumstances, we reserve the right to charge you for exercising this right. The right to rectification, if your Data is inaccurate or incomplete. In certain circumstances, the right to erasure, request the deletion of, or removal of, your Data. In certain circumstances, the right to restrict processing, block any further processing of your Data. We shall respond to any request made by you without delay and in any case within a month of your request. The right to complain to the Information Commissioner’s Office if you believe that your data protection/privacy rights have been breached. Your application will be submitted and stored on an application database (Greenhouse). Access to your Data on Greenhouse is limited to the relevant persons for your application- our internal recruiters, the hiring manager and interviewer(s). Your CV may be printed and shown to consulted decision makers, any physical copies will be securely and confidentially destroyed after a decision has been made on your application. Your CV is transferred to a third country, outside of the EEA, when it is processed by Greenhouse. Greenhouse meet the technical and organisational data security measures outlined in the GDPR Article 32, and are SOC2 Type II certified. We do not envisage that any decision will be taken about your application using automated means.