Overview

To keep better ahead of evolving fraud attacks and to do so without interfering with genuine customer behavior, Akbank sought to replace its existing fraud and financial risk management system with the award-winning Featurespace Platform to provide real-time enterprise-wide fraud detection.

Following an extensive assessment and selection process, Featurespace and local Turkish partner, DVA Bilgi Teknolojileri A.Ş., collaborated to deliver the implementation to match Akbank’s requirements.

Now, the Featurespace Platform helps Akbank manage fraud by more accurately detecting anomalous behavior while increasing acceptance rates across all transactional channels for nearly 18 million customers.

“With Featurespace, we reduce fraud and genuine transactions declined across a dynamic range of services. This is critical to our ability to deliver a next-generation customer experience in today’s highly competitive environment.”

Semih DilmenChief Information Risk Officer, Akbank

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