Challenger Banks: What to Expect When Building Your Fraud Team

Andy Mason, Product Owner and Head of Financial Crime at Bó, and Mark Taylor, Fraud Market Expert at Featurespace join the line-up for MoneyLIVE Summit 2019

4.50pm - 5.10pm(GMT), Monday 25th November 2019, The Arena 

The 20 minute presentation is part of the 'Disruptive Forces From Around the World' session and will cover:

  • The challenges in trying to achieve buy-in to build your fraud team, when priorities may be elsewhere
  • Choosing the correct system to protect your business and clients from fraud and financial crime
  • Key components to consider when building your fraud team

The Featurespace team will be available for the duration of the conference, to learn more visit booth 10 or get in touch today.

About the speakers

Andy Mason, Bó

Andy spent his early career designing and implementing operating models for financial services companies, followed by time spent working as and with Lean Six Sigma Black Belts from companies like Toyota, Motorola and Jaguar Land Rover. From there Andy created and led the global Service Improvement and Service Management functions for the RBS Shared Services business, being asked to support the RBS Americas operations with solving some problems in the Customer Due Diligence teams, which started off a career in Financial Crime. Since then, Andy has worked in all areas of global Financial Crime (Anti-Money Laundering, Sanctions, Customer Due Diligence, Fraud etc.) across Retail, Business and Investment Banking, where he was Director, Innovation & Development in the Natwest Markets Anti-Money Laundering team; recruiting people from Law Enforcement and Pharmaceuticals to look at solving banking problems from a different perspective. Most recently Andy has been the Product Owner and Head of Financial Crime at Bó, RBS’ digital bank, accountable for the design & implementation of the Bó Financial Crime function all of which has been built entirely from scratch.


Mark Taylor, Featurespace

Mark Taylor is a Fraud Market Expert at Featurespace, who works with Financial Institutions to understand their fraud threats and how Featurespace can help prevent fraud attacks against theirs customers by leveraging Adaptive Behavioral Analytics technology. Mark has worked within the fraud and risk industry for 18 years and has experience working with the UK's largest banks and acquirers. This extends from setting up operational fraud teams to overseeing fraud strategies and loss management. Mark has been responsible for fraud teams specialising in card and digital payment fraud in the retail and commercial sectors. He has led strategic transformations by introducing new fraud technologies, where he has enhanced fraud and customer experience strategies.


Bó is a digital bank that's part of NatWest. Bó's purpose is to help people become financially sustainable by helping them do money better.

About Featurespace

Headquartered in the U.K. and U.S. and with offices in Atlanta, Cambridge and London, Featurespace™ is the world-leader in fraud prevention and creator of the ARIC™ platform, a real-time AI machine learning software that risk scores events in more than 180 countries.

The ARIC platform combines adaptive behavioural analytics and anomaly detection to automatically identify risk and catch new attacks as they happen. The increased accuracy of understanding behaviour strikes the balance between improving fraud and risk detection and operational efficiencies, while also reducing the number of genuine transactions that would be incorrectly declined due to traditional rules by as much as 70 percent.