November 22, 2016
Cyber Monday: dealing with fraud and false positives - CardNotPresent.com
Luke Reynolds, Featurespace Fraud Director, writes for CardNotPresent.com about the impact that Cyber Monday and the festive season has for banks, card issuers and merchants on both fraud prevention and accepting genuine customers.
An estimated $3 billion will be spent online in the U.S. alone on Cyber Monday in November. Reynolds explores how advanced machine learning fraud management systems are enabling financial institutions to cope with fraud, while keeping customers happy, during these periods of high volume activity.
By understanding every individual customer in real-time - as well as monitoring the wider context of their environment - advanced fraud systems enable informed business decision-making. New fraud attacks are caught as they happen, while good customers are still able to transact without being blocked.
Read the full article on CardNotPresent.com.