Key industry lessons learned and expert outlooks

Featurespace’s Financial Crime Viewpoint 2020-2021 examines how the turbulent year impacted the industry and explores what financial institutions can expect in banking, payments, eCommerce and anti-money laundering in 2021.

The report draws on key insights from our market experts on the fraud and financial crime trends that characterized this year, including the extraordinary demands incurred by the pandemic, the shift in consumer behavioral patterns and the versatility of criminals. Evaluating operational efficiencies, regulatory compliance and new fraud types expected, the report also looks at the benefits of futureproofing organizations with cutting-edge solutions.

Looking to the new year, it is clear that to maintain consumer trust and reduce the risk of losses, the industry must continue innovating to meet customer demands and carry on adapting to remain safe in the new fraud landscape.


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