We ensure high standards of integrity. Our business conduct guidelines reflect this and provide direction on compliance.
We are committed to being socially accountable. Our CSR programme includes economic, legal, ethical, and discretionary responsibilities.
We ensure compliance and train our employees with the data protection guidelines for the territories that we operate in.
Featurespace is committed to equality and valuing diversity within its workforce. We provide equality of opportunity and will not tolerate discrimination.
Featurespace is committed to providing a safe and healthy environment for our people, our customers, our partners and contractors.
We respect and uphold all internationally recognised Human Rights and freedoms of everyone who works for us or with us.
Our Legal team is comprised of trained professionals engaged in providing the global business with legal advice and services. Our team has sound theoretical knowledge of the laws in the territories that we serve, and we assist the enterprise with a range of legal and contractual matters.
Our people and culture framework is built on a foundation of respect. This enables our people, to deliver outputs of the highest standard.
We are aligned to the principles of BS EN ISO 9001:2015 ‘Quality Management System’. which ensures a continuous cycle of improvement.
Our resilience framework is aligned to ISO 22301 and is designed to prioritise our business threats.
Our risk framework delivers compliance with applicable governance requirements and assurance on our management of risk.
Featurespace applies robust and tested security technologies, controls and processes to ensure platform and data security. We currently hold the following attestations for our hosted platform offering:
Featurespace procurement is fair, equal, effective and compliant with laws and regulations applicable to our operating territories.
Featurespace is strongly committed to sustainable development and have a planned journey to becoming carbon neutral.
We maintain an effective mechanism to deal with whistleblowing complaints. Whistleblowing is the responsibility of every team member.
ARIC Signing CertificateAccess certificate
Business continuity policy statementAccess policy
Data transfer policy-Schrems IIAccess policy
Supplier Code of ConductAccess policy
Featurespace Fraud ManagementAccess policy
Sanctions PolicyAccess policy
Anti-Bribery & Anti-Corruption PolicyAccess policy
Gift and Hospitality PolicyAccess policy
PCI DSS VerifiedAccess certificate
SOC AttestedAccess certificate
Equality & Diversity PolicyAccess policy
Supplier PolicyAccess policy
Private trading policyAccess policy
Environment & sustainability policyAccess policy
Risk, audit & compliance policyAccess policy
Anti-tax evasion policyAccess policy
Complaints policyAccess policy
Conflict of interest policyAccess policy
Anti-money laundering policyAccess policy
Featurespace management standardsAccess policy
Visitors policyAccess policy
Employee screening processAccess policy
Business travel security policyAccess policy
Risk Management FrameworkAccess framework
Business continuity management systemAccess framework
Whistleblowing policyAccess policy
Accident & Incident reporting policyAccess policy
Health & Safety policyAccess policy
Individual rights – UK GDPRAccess policy
Data protection at Featurespace – UK GDPRAccess policy
Website Privacy NoticeAccess policy
Human rights policyAccess policy
Clear desk policyAccess policy
Corporate social responsibility & charity policyAccess policy
Risk, Audit & Compliance policyAccess policy
Quality PolicyAccess policy