Product Manager

As our Product Manager, you will contribute to Featurespace’s continued successes by taking ownership of product delivery and ensuring future revenue growth in-line with the delivery of our Strategic Operating Plan. Additionally, you will provide a secure, resilient, scalable, and performant service to our customers, by overseeing the alignment of the product and technical roadmaps towards a target state.

This is an exciting opportunity to join the Product team and represent the voice of the customer within this team, whilst also ensuring the operations processes provide best-in-class customer experience.

This role will be a hybrid role based in either the Cambridge or London office. Ideally you will be comfortable coming into either office once or twice a week. If you’re interested in the role but require more flexibility, please speak to us!

• Analyse customer, internal needs, and market trends to establish feature priority
• Work across the Product, Analytic, and Technology organisation to deliver our Machine Learning strategy
• Deliver road map on-time and on-budget, ensuring the roadmaps offer differentiation within the market and drives revenue growth
• Work with the internal team to establish a roadmap of features, models, and products
• Assess against competitors, in terms of pricing, innovation, functionality, and user experience
• Work with Product Owners to maintain and plan the product backlog to ensure expectations and communicate vision, priorities, and progress
• Oversee the alignment of the product and technical roadmaps towards a target state
• Help identify and manage operational risks affecting the business and implement appropriate alerting/escalation
• Design and adapt the operations processes to provide a best-in-class customer experience (measured by NPS) whilst considering cost/value options
• Act as an evangelist in the market to promote Featurespace’s propositions. In addition (where required) act as a Product Expert supporting our GTM activities

Must haves:

• Product Management experience, demonstrable example of owning roadmap and delivery
• Experience in machine learning or AI
• Ability to think creatively, and to drive products and services forward with concepts and ideas
• Excellent written and verbal communication to effectively convey ideas, priorities, and product vision to diverse audiences including stakeholders, development teams, and customers
• Experience of working with SaaS solutions
• Experience of working as part of a team
• A strong understanding of basic UX approaches
• Understand, and be able to communicate, technical trade-offs, making sure all stakeholders are on board
• Knowledge of product life cycles, from conception through to end-of-life

Great to haves:

• Experience of releasing a new product to market
• Understanding of Fraud and AML market
• Awareness of development frameworks
• Proficiency in agile and scrum methodologies, with a deep understanding of how to effectively apply these principles in a software development environment
• Experience working with teams in multiple locations
• Have exceptional organisational skills and attention to detail
• Be a creative thinker, always thinking “how can we”

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.