Featurespace’s Consumer Fraud Sentiment Report shares the latest statistics for how U.S. consumers’ perceptions around, and potential fears of, fraudulent financial activity impact both their regular account interactions and relationship with their primary bank.
Within the past year, 36 percent of consumers have cancelled their debit or credit card or closed their bank account altogether due to security concerns.
Fraud is typically perceived as a crime with an isolated impact, but in reality, it has an enormous effect on each and every one of us. And, although banks are incredibly vigilant in their efforts to reduce risk, the scale and frequency of attacks are growing at an alarming rate.
What you’ll find in this 2018 report are valuable insights into how fraud threats influence consumers’ behaviors and relationships with their financial institutions. The report also identifies key opportunities for both consumers and banks to better mitigate the negative consequences of criminals’ persistent efforts.
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