Our Customers

“With Featurespace, we reduce fraud and genuine transactions declined across a dynamic range of services. This is critical to our ability to deliver a next-generation customer experience in today’s highly competitive environment.”

Semih Dilmen, Chief Information Risk Officer, Akbank

Overview

Akbank is one of Turkey’s largest banks offering a wide range of retail, commercial, corporate, private banking, and international trade finance services. With a solid reputation of satisfying customers the bank aims to offer a pleasant and secure banking experience at every touchpoint. To keep ahead of evolving fraud attacks and to do so without interfering with genuine customer behavior, Akbank replaced its existing fraud and financial risk management system with the award-winning ARIC™ Risk Hub to provide real-time enterprise-wide fraud detection and prevention.

Following an extensive assessment and selection process, Featurespace and local Turkish partner, DVA Bilgi Teknolojileri A.Ş., collaborated to deliver the implementation to match the exact requirements of the bank. Today, ARIC Risk Hub safeguards every Akbank transaction from fraud by accurately detecting anomalous behavior while increasing acceptance rates across all transactional channels for nearly 18 million customers.

Akbank selects Featurespace’s ARIC Risk Hub to boost fraud protection

Akbank sought to replace its existing system with an advanced platform that provides real-time enterprise-wide fraud detection. Featurespace has partnered with DVA Bilgi Teknolojileri A.Ş. to implement ARIC Risk Hub, which will safeguard every transaction across all of the bank’s channels, while also reducing the number of good transactions that are mistakenly blocked.

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Akbank Selects Featurespace’s ARIC Risk Hub to Protect Every Transaction from Fraud

ISTANBUL 02 Sept. 2020 – Featurespace™, the leading provider of Enterprise Financial Crime prevention software announced that Istanbul-based Akbank has selected the ARIC™ Risk Hub to reduce fraud risk, while increasing acceptance rates across all transactional channels for its nearly 18 million customers.

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