Featurespace took the time to understand what we were trying to achieve, learn about our business and come up with a solution that is going to make a real difference to our business.
Global Credit Card Issuer
Overview
Customer’s challenge
Improve customer acceptance and reduce false fraud alerts
Spot new types of fraud automatically
Automatically adapts for consistent performance – no need for retuning
Featurespace’s solution
Monitor individual customer behaviour across all transactional data
Increase customer acceptance by accurately understanding legitimate customer behaviour on an individual basis
Spot and block new fraud attacks by detecting anomalies in behaviour
Key Figures
70%
Reduced the volume of genuine transactions declined by 70% – accepting more business
80%
For Card Not Present (online) fraud, ARIC reduced the volume of genuine transactions declined by over 80%
40%
Cut fraud losses by over 40% – improving revenue
Become a Customer
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