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Featurespace took the time to understand what we were trying to achieve, learn about our business and come up with a solution that is going to make a real difference to our business.

Global Credit Card Issuer

Overview

Customer’s challenge

  • Improve customer acceptance and reduce false fraud alerts
  • Spot new types of fraud automatically
  • Automatically adapts for consistent performance – no need for retuning 

Featurespace’s solution

  • Monitor individual customer behaviour across all transactional data
  • Increase customer acceptance by accurately understanding legitimate customer behaviour on an individual basis
  • Spot and block new fraud attacks by detecting anomalies in behaviour

Key Figures

70%

Reduced the volume of genuine transactions declined by 70% – accepting more business

80%

For Card Not Present (online) fraud, ARIC reduced the volume of genuine transactions declined by over 80%

40%

Cut fraud losses by over 40% – improving revenue

Become a Customer

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Read the report

The State of Fraud and Financial Crime in the U.S.

Discover the first benchmark for fraud values, volumes, and losses. By the industry, for the industry.