Our EVP helps us tell our story about why so many of our people continued to choose Featurespace. It has been created by the honest thoughts and feelings of our most valued asset, our people. We believe this is a true reflection of what it’s like to work here, and celebrates our vibrant culture. This is our UK version; we do have additional versions reflective of our other global locations. If you’d be interested in seeing these, please let us know – email [email protected]

Our mission

It’s really simple. The reason we exist, the purpose that drives every single thing we do is…

To make the world a safer place to transact.

Our Culture

Featurespace is, first and foremost, a technology company built by people, for people.

We know our culture is fundamental to our success, not a by-product of it.

Investing in our culture and people is as vital as investing in our tech. Our passionate, pioneering community is why our customers come to us and why we are the destination employer of the brightest minds in our industry.

Vital ideas, drive and opinions come from everyone, everywhere at Featurespace.

Sure, every organization will tell you this; we can prove it.


The way we work around here

We make no apologies for the pace we move at. That’s how we remain at the leading edge of what we do. If you like autonomy and want to test yourself against, and learn with the best in class, you’ll love it here.

Secondly, the customer is the focus of everything we do with each layer behind the frontline team members there to enable them to “delight the customer” by removing roadblocks to the best possible customer experience.

Our ‘service driven’ philosophy means we put those who deal with customers at the forefront of our organisation, giving them the authority and autonomy to do what’s right.

We work hard, but flexibly and we are 100% committed to providing a working environment that supports a good work life balance for everyone.

We have a hybrid working policy across all global locations, support many successful fully remote workers and encourage people to provide us with the opportunity to enable them to work in the way that is best for them.

Top talent and development

We are committed to continuing to invest in your personal and professional development.

We do this through a variety of online, classroom and external professional courses that will help develop your career at Featurespace, and beyond. We know everyone learns in different ways and our rounded approach to this supports our team in smashing their goals.

In 2022, over 12,000 courses were enrolled in by Featurespacers globally. Now that’s a lot of learning! Every day here is a great learning experience. With so many talented team members willing to share, not only do we have paths into managerial roles but also technical paths for those who want to be masters of their discipline.

Health & Wellbeing

Your health & wellbeing is important to Featurespace and we are here to support you throughout your journey with us.

We have private healthcare in the UK, US and Singapore, for our team and their families. We also have a talking therapist who is able to connect with you on a 1:1 confidential basis.

Diversity, Equity and Inclusion

We see the value that diversity brings to Featurespace and truly believe that everyone’s voice is equal. However, we know there’s more to do. As we grow

in 2023 and beyond, our focus is on attracting more diverse talent across all departments.